Privacy Policy

1. Introduction

This Privacy Policy explains how Genki Instruments ("Company," "we," "us," or "our") collects, uses, and discloses your information when you visit our website, genkiinstruments.com and genki.is ("Website"), use our applications, or purchase our products.

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Website or services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Contact information (name, email address, mailing address, phone number)
  • Billing and payment information
  • Account credentials
  • Order history and product preferences
  • Communication preferences

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • Device information (browser type, operating system, device type)
  • IP address and geographic location
  • Browsing behavior and interaction with our Website
  • Referring websites or sources
  • Usage data from our products and applications

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Improving our products, services, and Website
  • Sending you product updates, marketing communications, and newsletters
  • Personalizing your experience on our Website
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

8. Children's Privacy

Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from the laws of your country. We implement appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Address: Genki Instruments ehf. Klapparstígur 25-27. 101 Reykjavík. Iceland.

Last Updated: May 7, 2025